Refund Policy
Last Updated: August 11, 2025
Important: No Refunds After Purchase
Due to the high computational costs of AI generation and the immediate delivery of digital content, we do not offer refunds after purchase. We strongly encourage you to try our free plan (3 generations per week) before subscribing to ensure our service meets your needs.
Overview
At InkUnicorn, we strive to provide the best AI-powered coloring page generation service. This refund policy explains our practices regarding refunds, cancellations, and your rights as a customer.
1. Digital Products and Services
1.1 AI Generation Credits
Credits used for AI generation are consumed immediately upon use. Once a generation is processed, the computational resources have been expended and cannot be refunded.
1.2 Digital Downloads
All coloring pages, templates, and digital content are delivered immediately upon generation or download. As these are digital products that cannot be returned, refunds are not available after delivery.
2. Subscription Plans
2.1 Monthly and Annual Pro Plans
- Subscription fees are non-refundable after purchase
- Credits are issued immediately upon payment and cannot be refunded
- You may cancel your subscription at any time
- After cancellation, you retain access until the end of your current billing period
- No partial refunds for unused time in the billing period
2.2 Cancellation Process
To cancel your subscription:
- Log in to your account
- Navigate to “My Account” or “Subscription Settings”
- Click “Cancel Subscription”
- Follow the confirmation prompts
3. Additional Credit Purchases
All credit purchases are final and non-refundable. Credits purchased separately from subscriptions:
- Never expire and remain in your account indefinitely
- Cannot be transferred to another user
- Cannot be exchanged for cash or other value
- Are used after subscription credits are exhausted
4. Free Plan and Trial Period
Try Before You Buy
We offer a generous free plan with 3 AI generations per week, allowing you to:
- ✓ Test all AI generation features
- ✓ Access our full template library
- ✓ Experience the quality of our service
- ✓ Ensure compatibility with your needs
We strongly recommend using the free plan before purchasing a subscription.
5. Limited Exceptions
Refunds may be considered only in the following exceptional circumstances:
5.1 Technical Issues
If our service is completely unavailable for an extended period (more than 7 consecutive days) due to technical issues on our end, we may offer a pro-rated refund or service credit.
5.2 Duplicate Charges
If you are accidentally charged multiple times for the same product, we will refund the duplicate charges.
5.3 Pre-Purchase Period
If you request cancellation within 24 hours of purchase AND have not used any credits from the purchase, we may consider a refund at our sole discretion.
6. Dispute Resolution
If you believe you have been incorrectly charged or have concerns about your purchase:
- Contact our support team at [email protected]
- Provide your account email and transaction details
- Explain the nature of your concern
- We will respond within 2-3 business days
7. Chargebacks
Important: Filing a chargeback instead of contacting us first may result in immediate account suspension. We encourage you to contact our support team to resolve any issues before initiating a chargeback with your payment provider.
8. Payment Processing
All payments are processed securely through Paddle.com, our payment processor. Paddle handles all payment transactions and may have additional terms that apply to your purchase.
For payment-related issues, you may also contact Paddle directly through their support channels.
9. Changes to This Policy
We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting to our website. Your continued use of our service after any changes indicates your acceptance of the new policy.
10. Contact Us
If you have any questions about this Refund Policy, please contact us:
Acknowledgment
By purchasing any product or service from InkUnicorn, you acknowledge that you have read, understood, and agree to be bound by this Refund Policy.